Collecting installation details

After you install the Tivoli Netcool/OMNIbus server-side components, you can run the ObjectServer version tool (nco_id) to verify that the installation of the components was successful. The information that is collected is also useful for troubleshooting.

About this task

The ObjectServer version tool is a command-line utility that can collect and display basic or detailed information about your Tivoli Netcool/OMNIbus installation. It can write the collected information to a .html file or you can redirect the command-line output to a file.

The basic set of information includes the installation directories and the installed products, components, and fix packs.

The detailed set of information includes the basic information set plus the following information:
  • Information about the operating system.
  • Information about IBM® Installation Manager that is collected from Tivoli Netcool/OMNIbus and from any probes that are installed on the host computer. The user account that is running nco_id must have read access to the Installation Manager data directory and its contents.
  • A list of the binary files that are installed in the following directories, including SHA1 sums of all the files:
    For Linux operating systemFor 32-bit operating systemsFor UNIX operating system
    • $NCHOME/omnibus/arch/bin
    • $NCHOME/omnibus/arch/lib
    For Linux operating systemFor 64-bit operating systemsFor UNIX operating system
    • $NCHOME/omnibus/arch/bin64
    • $NCHOME/omnibus/arch/lib64
    For Windows operating system
    • %NCHOME%\omnibus\win32\bin
    • %NCHOME%\omnibus\win32\lib
  • The time at which the product libraries were compiled.
You can start the ObjectServer version tool with either of the following commands:
  • NCHOME/bin/nco_id
  • NCHOME/omnibus/bin/nco_id

You can specify the following command-line options when you start the tool.

Command-line option Description
-? Displays help information about the available options.
-o string Specifies the name and location of a .html file to which the collected information is written. If you specify only a file name, the file is created in the current directory.
-s Displays basic information about the installation. This option is the default setting.
-v Displays detailed information about the installation.

Procedure

  1. To write the detailed information set to a .html file, use the following command:

    NCHOME/omnibus/bin/nco_id -o PackageTest.html -v

  2. To redirect the detailed information set to a text file, use the following command:

    NCHOME/omnibus/bin/nco_id -v > PackageTest.txt

What to do next

If a component that you chose to install is missing from the collected information, it might indicate that one or more components did not install successfully. Check the installation log files and review the installation messages to identify any problems with the installation.