Using the default integration objects

You need to add the following Integration Objects to the Siebel repository using Siebel tools:

  • Modified Service Request
  • Deleted Service Request
  • Inserted Activity

The default bidirectional gateway is configured to use some of the same Integration Objects that were set up for the unidirectional gateway. The default unidirectional Integration Objects used for the Bidirectional gateway are:

  • MODIFIED_SR_INT_OBJ - Netcool® SR Modify
  • DELETED_SR_INT_OBJ - Netcool SR Delete
  • INSERTED_JRNL_INT_OBJ - Netcool Activity Insert