Viewing reports

You access ITNCM-Reports via DASH installed by Network Manager (if Netcool Configuration Manager is integrated with Network Manager) or the instance of DASH installed as part of a stand-alone installation of ITNCM-Reports.

Reports allow users to evaluate results including configurations, devices, user accounts, UOW and workflow. The reporting capabilities also provide a means to achieve a summary level to gain an insight into the overall status of the network.

You can access Netcool Configuration Manager reports from the TCR/COGNOS portlet or Netcool Configuration Manager Network View.

When you log into DASH, you can navigate to the Tivoli Common Reporting reporting area by selecting Reporting > Common Reporting in the left menu pane. The contents of the Public Folder may also contain reporting folders from other products such as Network Manager. When Netcool Configuration Manager reports has been selected, all available reports are listed.

CAUTION:

There is a performance issue when running some Netcool Configuration Manager Reports. The issue may occur after the report completes, and attempts to change the view format to PDF. The report runs for up to 15 minutes, and then outputs a "java.lang.OutOfMemoryError" error. To workaround this: restart the generation of the report, and increase the heap size. It may also be useful to narrow the search criteria to be more specific.

Note: You should be aware that any report using a date/time filter will be in local time and you may need to adjust this accordingly to GMT +00 when retrieving data from the server. All information in the database is stored in GMT+00.

For further information on Tivoli Common Reporting features and functionality, including e-mail, scheduling, importing and exporting functionality, see the 'Working with reports' topic in the Tivoli Common Reporting Knowledge Center at the following location: http://www-01.ibm.com/support/knowledgecenter/SSH2DF_2.1.0/ttcr_working.html