Troubleshooting

Use this information about Netcool Configuration Manager to perform troubleshooting tasks.

Troubleshooting reporting
If you are having problems with reporting, check the troubleshooting tasks.
The IBM Support Assistant Lite collector
The IBM Support Assistant Lite Collector (ISA Lite) automates the collection of troubleshooting data for Netcool Configuration Manager, and collects data to help IBM Support to remotely diagnose problems.
Troubleshooting single sign-on
If you are having problems with single sign-on, check the troubleshooting tasks.
Troubleshooting installation
If you are having problems with installation, check the troubleshooting tasks.
Troubleshooting the database
If you are having problems with using the database with Netcool Configuration Manager, check the troubleshooting tasks.
Troubleshooting drivers
Use this section to view drivers troubleshooting information.