Installing and configuring the products

The products and components that support the integration must be installed, and must be in an operational state before you configure the integration.

Before installing the products, ensure that you review the hardware, operating system, software, and communication requirements, and consider your deployment options. Also take note of the user and system permissions that are required for the user performing the installations.

Also, before starting any components or working with any configuration files, set the Network Manager environment variables by sourcing the env.sh script (UNIX or Linux) or env.bat script (Windows). This script is in the Netcool home location, for example:
/opt/IBM/tivoli/netcool or C:\IBM\tivoli\netcool

Required DASH profiles
If a Netcool Configuration Manager presentation server and Netcool Configuration Manager Reports are to be located on the same server, they require installation in separate DASH profiles.
The Netcool Configuration Manager presentation server and Network Manager GUI cannot be installed in the same instance of DASH. They also require separate profiles.
Integrating with Network Manager when failover is enabled
Network Manager has a number of restrictions when failover is enabled, or has actually occurred (see the Network Manager documentation for further details). Therefore the following restrictions apply to an integrated Netcool Configuration Manager system:

  • If Network Manager has actually failed over, do not attempt to integrate Netcool Configuration Manager with it.

    Netcool Configuration Manager integration or Netcool Configuration Manager integration upgrades should only be performed against Network Manager in normal operation.

  • Netcool Configuration Manager should be integrated only with the Primary Network Manager installation.

    Should Network Manager fail over its discovery process (ncp_disco) will not perform any discovery, so Netcool Configuration Manager Import UOWs against the Backup Network Manager domain are not possible.

  • If Network Manager has failed over, do not run sendITNCMDeviceActivityTraps.sh, do not trigger an Network Manager import into Netcool Configuration Manager, do not use the Netcool Configuration Manager right click menus from TIP.