Administering users

You can create, modify, and remove users by using the Account Management Web interface.

Before you begin

You need the Manage Accounts permission activity in order to be able to create or modify users and groups. By default the Superuser account, which was specified during ITNCM - Base installation, has Manage Accounts permissions. A user is unable to modify their own account. For more information on permission activities, see Group permissions.

About this task

Follow these steps to work with users:

Procedure

  1. Log into the Netcool Configuration Manager web interface.
  2. Click Account Management to open the Account Administration GUI.
    A list of all groups is displayed on the left side of the window. A list of all users is displayed under the list of groups.
  3. To create a new user from a remote repository such as LDAP, complete the following steps:
    1. Add the users in the remote repository.
    2. In the remote repository, add the users to the IntellidenUser group, and if they are an administrative user, also add them to the IntellidenAdminUser group.
  4. To create or update a local user:
    1. Click the name of an existing user or click New next to the Users list.
      The New User setup screen or Modify User screen is displayed. Ensure that the General tab is selected.
    2. Enter the details for the user. Mandatory fields are marked with an asterisk.
      Field Description
      User Name Enter a name (64 characters maximum) for the new user. The following words are reserved and cannot be used as user names: ITNCM - Base, ftp, system, guest, and everyone .
      Remote User This option is used only to support legacy features.
      Password fields

      Enter the password (64 characters maximum) for the new user, and then enter it again for verification. The password field is case-sensitive.

      If the user is a remote user, these fields are disabled.
      First Name Enter the first name of the new user.
      Note: The combined character length for the First Name, Middle Initial and Last Name fields must not exceed 64 characters. An error warning is received if the total character length for these fields exceeds 64 characters.
      Middle Initial Enter the middle initial of the new user.
      Last Name Enter the last name of the new user.
      E-mail Enter the e-mail address (100 characters maximum) for the new user.
      Telephone # Enter the telephone number (32 characters maximum) for the new user.
      Identification Enter the identification (32 characters maximum) for the new user.
      Inactive

      To inactivate a local user, check the Inactive box. To reactivate a local inactive user, uncheck the Inactive box.

      Inactivated users are marked with a red X icon in the user list.

      To inactivate a user from a remote user repository such as LDAP, remove them from the IntellidenUser and IntellidenAdmin groups. To reactivate a user from a remote user repository such as LDAP, add them to the IntellidenUser or IntellidenAdmin, or both, groups.
  5. To remove a user, click the Remove button.
    User removals from ITNCM - Base are checked for dependencies; if the user has any work pending you might be unable to delete them. System users are marked with a red S icon in the user list and cannot be removed.
  6. To change the group membership of users, select the Groups tab. The Groups selection box shows all groups that are available on that Netcool Configuration Manager - Base server. Using the arrows in the middle of the screen, move the groups required into the Member Of listing. A user must be a member of at least one group in order to gain access to Netcool Configuration Manager - Base.
  7. Select Save or Create to accept the changes.