Logging into the UI (OCP)

You construct the Agile Service Manager OCP logon URL from the Netcool Operations Insight Helm release name.

Before you begin

Also see the following Netcool Operations Insight topic for more information: https://www.ibm.com/support/knowledgecenter/SSTPTP_1.6.3/com.ibm.netcool_ops.doc/soc/start/task/start_getting-started-rhocp.html

Tip: To prevent UI timeout errors, you can increase the timeout values for the topology, layout and search services. See the following troubleshooting topic for more details: User interface timeout errors

About this task

You login to the Agile Service Manager OCP installation using a URL of the following format (example):

http://netcool.noi.apps.<your-ocp-cluster>/ibm/console

Where noi is the Netcool Operations Insight Helm release name. Use the following command to retrieve the DASH URL:

helm status NOI helm release name --tls

Tip: When first logging on, an Information prompt may appear asking you to accept the Agile Service Manager UI certificate. To do so, click on any one of the provided links and accept the certificate when prompted. You may then close the information prompt.

Tip: When opening an Agile Service Manager UI page in DASH using Internet Explorer or Edge, the following certificate failure can occur: Content was blocked because it was not signed by a valid security certificate. To fix this, your administrator must obtain and install the Agile Service Manager root certificate manually. as described in this troubleshooting topic.