Porting data for testing, backup and recovery
You can create backups of your Agile Service Manager UI configuration data in order to
run a test configuration, or simply to safeguard your custom settings. You can also back up and
restore your topology data.
Backing up and restoring database data (on-prem)
You can back up and restore existing topology data using scripts included in the Agile Service Manager on-prem installation. This can be helpful when updating your system, or for maintenance reasons.
Backing up UI configuration data (on-prem)
Agile Service Manager includes a backup facility, which lets you backup UI configuration settings such as user preferences, topology tools, custom icons, relationship types, rules, and advanced topology settings. This topic describes how to export these settings.
Restoring UI configuration data (on-prem)
Agile Service Manager includes a backup facility, which lets you backup UI configuration settings such as user preferences, topology tools, custom icons, relationship types, rules and advanced topology settings. This topic describes how to import previously exported (backed up) settings in order to restore your previous configurations.
Backing up database data (OCP)
You can back up (and later restore) existing topology data for the Agile Service Manager OCP installation. This can be helpful when updating your system, as part of your company's data management best-practice, or for maintenance reasons.
Restoring database data (OCP)
You can restore existing topology data for the Agile Service Manager OCP installation, if backed up earlier. This can be helpful when updating your system, or for maintenance reasons.
Backing up and restoring UI configuration data (OCP)
Agile Service Manager on OCP includes a backup facility, which lets you backup UI configuration settings such as user preferences, topology tools, custom icons, relationship types, rules, and advanced topology settings.