Increasing default timeouts

To give your deployment of Agile Service Manager enough time to process very large data sets, you can increase the default system timeout values.

About this task

To change the default timeouts, you edit the $ASM_HOME/.env file.

Procedure

  1. Open the $ASM_HOME/.env file using an appropriate editor.
  2. Edit the following settings for the listed Agile Service Manager services.
    Enter the values in seconds, for example 120.
    On-prem
    TOPOLOGY_SERVICE_TIMEOUT: 
    LAYOUT_SERVICE_TIMEOUT: 
    INVENTORY_SERVICE_TIMEOUT:
    MERGE_SERVICE_TIMEOUT: 
    OBSERVER_SERVICE_TIMEOUT: 
    
    OCP
    TOPOLOGY_SERVICE_TIMEOUT: 
    LAYOUT_SERVICE_TIMEOUT: 
    SEARCH_SERVICE_TIMEOUT: 
    MERGE_SERVICE_TIMEOUT: 
    OBSERVER_SERVICE_TIMEOUT: 
  3. Restart Agile Service Manager.
    • To stop Agile Service Manager, run:
      <ASM_HOME>/bin/asm_stop.sh
    • Once stopped, re-start Agile Service Manager:
      <ASM_HOME>/bin/asm_start.sh