Troubleshooting

Use the following topics to troubleshoot specific issues.

Installation troubleshooting (on-prem)
See the following information to troubleshoot on-prem installation issues.
Probe and gateway troubleshooting
See the following information to troubleshoot probe and gateway issues.
Startup and UI troubleshooting
See the following information to troubleshoot issues occurring when launching the application.
Inventory troubleshooting
See the following information to troubleshoot Inventory service issues.
Observer troubleshooting
See the following information to troubleshoot a variety of observer issues.
Other troubleshooting
See the following information to troubleshoot a variety of service issues, such proxy server buffering warning.
OCP troubleshooting
See the following information to troubleshoot RedHat OpenShift Container Platform issues. Note that these troubleshooting topics apply only to the OCP version of Agile Service Manager, and not the on-prem versions.