Troubleshooting the sensor
This topic describes common problems that occur with the Microsoft Cluster sensor and presents solutions for those problems.
WMI service crashes
- Problem
- WMI service crashes on target during discovery.
- Solution
- Ensure that all WMI-related fixes, including fix KB933061, are
applied on the target system. If problems persist, use the following Microsoft utilities to troubleshoot
WMI problems:
- WMIDiag
- The WMIDiag utility is available at the following Web site: http://www.microsoft.com/downloads/details.aspx?familyid=d7ba3cd6-18d1-4d05-b11e-4c64192ae97d&displaylang=en
Follow the instructions to install and run the utility, and verify that WMI is working correctly.