Logging into the UI (AIOps)

You access the standalone OCP version of Agile Service Manager deployed with IBM Watson AIOps from the OCP Administration console.

Before you begin

Tip: To prevent UI timeout errors, you can increase the timeout values for the topology, layout and search services. See the following troubleshooting topic for more details: User interface timeout errors

About this task

The URL to access the UI of the OCP version of Agile Service Manager deployed with IBM AIOps is constructed from the OCP-cluster-host and the Agile Service Manager tenant ID. For example:
https://<OCP-cluster-host>/aiops/cfd95b7e-3bc7-4006-a4a8-a73a79c71255

Procedure

  1. Go to Network > Routes in the OCP Administration console and identify the <operator-instance-name>- ibm-hdm-common-ui route.
  2. Click the route to access the Agile Service Manager UI.

What to do next

Administrator access
To access the Agile Service Manager UI as an administrator user, you require administrator privileges. To do so, you pass an authorization code to an Agile Service Manager UI URL as an access GET parameter to the endpoint.
  1. Go to Workloads > Secrets in the OCP Administration console and search for <operator-instance-name>-ibm-hdm-common-ui-watson-authorization-code-secret.
  2. Open the secret, and under Data reveal or copy the code entry.
  3. Using a browser, use this string to pass an authorization code to an Agile Service Manager UI URL. For example: 
    https://<OCP-cluster-host>/aiops/cfd95b7e-3bc7-4006-a4a8-a73a79c71255?access=<authorization-code>
You will remain logged on as administrator until your session is ended by inactivity.