Troubleshooting the sensor

This topic describes common problems that occur with the HIS sensor and presents solutions for those problems.

WMI service fails on a target during discovery

Problem: The Windows Management Instrumentation (WMI) service fails on a target system during discovery.
Solution: Ensure that all WMI-related fixes, including fix KB933061, are applied on the target system. If the problem persists, run the WMI diagnostic tools from Microsoft.