Configuring the access list

This topic describes the access details that you require, depending on your configuration.

To configure the access list, complete the following steps:

  1. For full discovery of Windows hosts and software, each Windows machine requires a service account in the local admin group with WMI access to all WMI objects on that machine. This account can be a local account or a domain account.

    The service account must be created on the Windows gateway and all target Windows computer systems.

  2. Access list entries must be created for the Windows computer systems (gateway and the target Windows systems).

    When specifying a Windows domain user account for an access list entry, the domain name and user name must be separated by a backslash (\) as shown in the following example: DOMAIN\username.

  3. Agile Service Manager also supports SNMP-based discovery of Windows systems. To support SNMP-based discovery, complete the following steps:
    1. Enable SNMP.
    2. Ensure that the SNMP MIB2 GET Community string has access permission for MIB2 System, IP, Interfaces, Extended Interfaces, and Host Resources.