Troubleshooting tips
Here are tips for resolving common problems that might occur.
- Application not configured correctly
The following error occurs while running the prepareserverdbs.sh script: Error : Application not configured correctly. - Docker-related error while running script
If you encounter Docker-related errors after executing the initenv.sh or prepareserver.sh scripts, try restarting the Docker service. - Bluemix registry error
If you encounter a registry-related error after executing the prepareserver.sh or prepareanalytics.sh scripts, try running the initenv.sh script first. - Unable to create the runtime .xml file
An error occurs at the end of running the prepareserverdbs.sh script: Error : unable to create runtime_name.xml - Taking a long time to push image
When running the prepareserver.sh script, it takes more than 20 minutes to push an image to the IBM Containers Extension (ICE) registry. - Binding is incomplete error
When running a script to start a container (such as startserver.sh or startanalytics.sh) you are prompted to manually bind an IP address because of an error that the binding is incomplete. - Script fails and returns message about tokens
Running a script is not successful and returns a message similar to Refreshing cf tokens or Failed to refresh token. - No runtimes listed in console
There are no runtimes listed in the IBM MobileFirst™ Platform Operations Console even though the prepareserver.sh script completed successfully. - prepareserver.sh script fails
The prepareserver.sh script fails and returns the error 405 Method Not Allowed.
Parent topic: IBM MobileFirst Platform Foundation on IBM Containers