Changing the status of a request

Job queue administrators review requests in their job queues and determine the status of the requests.

About this task

As the job queue administrator, you determine what should be done with requests in your job queue. You can do any of the following actions:

• Fulfill the request, which creates a project or event.
• Deny the request if you do not think it is appropriate.
• Return the request for more information.

To change the status of a job request, complete the following steps:

1. Click Job Queue in the main toolbar.
2. Click the title of the request you want to view.

   The Submission page displays the condensed information for that request.

3. Review the request and set its status, by clicking one of the following icons:

   Option	Description
   	Creates a project or event from the request.
   	Rejects the request. The submitter cannot change the request or resubmit it after you deny it. Job queue administrators cannot change the status of a request after it is set to Deny.
   	Returns the request status to draft because more information is needed. The requester can update the form and resubmit it.

4. If you returned the request, enter comments for the requester to help them provide the information that you need to fulfill their request.