Job Queue forms
Marketing Operations OnDemand provides the Job Queue feature for integrated request management services. Using Job Queue forms, you can request marketing services such as projects and events, even if you do not have a login to Marketing Operations OnDemand.
Types of Job Queue forms
There are three types of Job Queue forms:
- Project forms
- Event forms
- Email only forms: For general requests, such as a request for a photograph or logo
User roles
There are three types of users in the Job Queue feature:
- Marketing Operations OnDemand system administrators create the job queue forms.
- Requesters complete the forms to request marketing services.
- Job queue administrators review the completed forms to determine whether the request should be fulfilled.
Job Queue form states
A completed job queue form can be in any of the following states:
- Draft: You save a form without submitting it, or a job queue administrator returns the form to you for more information.
- Pending: You submit a project or event form.
- Denied: A job queue administrator rejects a request. A job queue administrator can reject pending requests only. You cannot edit or resubmit a denied request.
- Fulfilled: You submit an email only form, or a job queue administrator fulfills a pending project or event form.
All requests from project forms and event forms enter the job queue as pending requests. Because email only forms do not create anything in the system, they enter the job queue as fulfilled requests.