Deactivating users

When a user no longer needs access to Marketing Operations OnDemand, system administrators can deactivate their user accounts.

About this task

Note: Deactivating users is permanent. A deactivated user cannot be reactivated.

Deactivated users are not deleted and might have tasks, todos, and approvals that are still assigned to them. Their account information indicates that they are inactive. All tasks, todos, and approvals that are assigned to deactivated users also indicate that they are inactive. Project managers can then reassign those tasks, todos, and approvals to other users.

To deactivate a user, complete the following steps.

Procedure

  1. From the System Administration page, click Users.
  2. Click the user's name.
  3. Select Actions > Deactivate.
  4. Click OK to confirm.

Results

After the project manager reassigns all tasks, todos, and approvals that are assigned to the deactivated user, the deactivated user can be deleted.