Retrieving planned operator tasks

You retrieve planned tasks to apply work plans, create tasks, and plan labor and materials. You can retrieve an operator task by using different procedures, based on the application in which the operator task was created.

About this task

Operator tasks that are created in the Work Order Tracking application appear in the Operator Tasks application as tasks. Operator tasks that are created in the Incidents and Investigations applications appear as activities.

Procedure

  1. In the Operator Tasks application, display the record that you want to update.
  2. Display the planned tasks for the record:
    Option Description
    If the operator task appears as an activity Click the Plans tab.
    If the operator task appears as a task Click the Resources tab, and then click the Plans subtab.