Troubleshooting notebook loading issues

You can troubleshoot to resolve errors or unavailability when notebooks are loaded in the system.

Before you begin

Ensure that the external engine service is enabled. For more information, see Enabling external engine service.

Procedure

  1. Check project permissions.
    Ensure that you have the necessary access rights to the IBM Watson® Studio project where the notebooks are created. Lack of permissions might prevent notebooks from loading properly.
  2. Verify the system properties.
    1. From the side navigation, in the Find navigation item field, search for System Properties.
    2. Use the filter to search the following properties and confirm that they are correctly configured and contain defined values:
      • hputilities.watsonstudio.apikey
      • hputilities.watsonstudio.endpoint
      • hputilities.watsonstudio.password
      • hputilities.watsonstudio.projectid
      • hputilities.watsonstudio.username
    These properties are essential for successful integration with IBM Watson Studio. Missing or empty values can lead to authentication or connectivity issues.
  3. Check the endpoint configuration.
    1. From the side navigation menu, click Integration > End Points.
    2. In the End Point field, type EXTENGINEAPI and select it.
    3. Ensure that the PASSWORD and URL fields are enabled and contain valid values.

Results

After resolving the issues, verify that notebooks load correctly when creating or editing a scoring group. For more information, see Creating scoring groups.