Configuring the email address property for signature key resets

Administrators must configure the mxe.esigresetemailfrom system property to specify an email address that sends a message to inform users when their electronic signature key is reset.

About this task

If users forget their electronic signature key or if the key is compromised, users can request a new electronic signature key from their administrator.

Administrators can reset the electronic signature key in the Users application. Resetting the key triggers an email to the user to notify them that their key is reset and to provide them with a new key.

The key is randomly generated and has no expiration time limit.

Administrators specify the email address that sends the notification in the mxe.esigresetemailfrom system property.

1. In the Global Properties table in the System Properties application, select Filter to search for the mxe.esigresetemailfrom property.
2. Expand the row for the property.
3. In the Global Value field, enter a valid email address.
4. In the Common Actions menu, click Save Property.
5. In the Global Properties table, select the check box for the mxe.esigresetemailfrom property.
6. In the Common Actions menu, click Live Refresh.
7. In the Live Refresh window, verify that the current value for the property is the correct email address and click OK.

What to do next

After you configure the system property for the email address, in the Database Configuration application, you can specify the subject line and the body of the text that you want in your email. As a best practice, you can suggest to your users that they change the key after their initial login to make it more meaningful and easier to remember.