Editing the keywords database
Before you can select keywords to associate with a Solution record, the keywords must exist in the keywords database. Use the Add/Delete Keywords dialog to add keywords to the database and to modify or delete existing keywords in the database.
Adding, modifying, or deleting keywords
- In the Solutions application, select the Add/Delete Keywords action from More
Actions.
The Add Delete Keywords dialog is displayed.
- To add a keyword to the database:
- Click New Row.
- Enter a keyword in the Keyword field. A keyword can consist of one word or multiple words separated by spaces.
- Repeat the preceding steps to add more keywords.
- To modify or delete an existing keyword in the database:
- Find the keyword that you want to modify or delete. Use the table filter to help you find the keyword.
- Click the keyword that you want to modify or delete.
- To modify the keyword, change the keyword text.
- To mark the keyword for deletion, select the Mark Row for Delete icon at the end of the
keyword row. To cancel a deletion, click the Unmark Row for Delete icon.
The keyword remains marked for deletion until you click OK.
Note: If a keyword is associated with a solution then a dialog appears when the keyword is marked for deletion. - Repeat the preceding steps to modify or delete more keywords.
- Click OK.