Catalogs

A catalog is a container for one or more offerings that can be requested by an end user. The Service Designer can create a catalog using the Catalogs application, and then add the offerings to it. The Offering Catalog application uses the catalog to present the offerings to an end user in an easily accessible and searchable manner.

Alternatively, offerings can be added to a catalog as an action on the Offerings application.

Depending on the requirements of your organization, you will need one or more catalogs within the system. By using a single catalog, you can take advantage of allowing authorized users to browse all available offerings using the available search mechanisms within the Offering Catalog. However, you may wish to deploy multiple catalogs if you need to restrict which offerings users are able to access, depending on business needs, geographic location, or a variety of other reasons. Creating multiple catalogs is another way of organizing the offerings available to your end users.