Comments and Ratings tab
The Comments and Ratings tab on the Offerings application allows you to view feedback that users have created so far for the selected offering. The average star rating and the number of comments is displayed for selected offering.
You can choose to mark some comments as inactive if they are not relevant to the offering by checking the Inactive? checkbox. Inactive comments are not visible to users in the Comments and Ratings tab on the offering dialog in the Offering Catalog andSelf Service Center. Inactive comments are also not included in the average rating calculation for the offering. The Comments and Rating tab is visible if the Allow Comments and Ratings? field is checked on the Offerings tab.