Search Solutions application

The Search Solutions application provides an easy way to search for helpful answers. Using the Search Solutions application you can search for potential solutions before submitting a service request. You can select and view details of any solution and its related attachments, such as documents or Web pages.

The Search Solutions application contains a single table window, which displays a list of solutions for commonly asked questions or common problems.

After viewing a solution, you can indicate that the solution helped you, create a service request, or search again.