Process overview

The migration process for moving from IBM Control Desk to to Maximo IT includes test deployment and then production deployment post successful testing. Install and configure Maximo® Application Suite, create a customization archive if you find it necessary, and finally deploy and activate Maximo Manage.

When upgrading from IBM Control Desk to Maximo IT, the following items are not supported during the upgrade:
  • The migration process does not support upgrading directly from IBM Control Desk to Maximo IT. You must install Maximo Application Suite first before you deploy Maximo Manage as an application and Maximo IT as an add-on within it.
  • The migration process does not support migration of integration definitions specified in IBM Control Desk. You must configure the integrations as part of the upgrade.
  • Upgrading from one database platform to another. For example, you cannot upgrade from a IBM Control Desk deployment that uses an Oracle database to a Maximo IT deployment that uses a Db2® database.

Process flow

  1. Prepare a test database

    Duplicate the existing IBM Control Desk database to use as a test database.

  2. Create a customization archive

    For more information, see Customization archive guidelines.

  3. Install and configure Maximo Application Suite

    Install and configure a Maximo Application Suite instance in your Red Hat® OpenShift® environment. For more information, see Installing Maximo Application Suite.

  4. Deploy and configure Maximo Manage with IT

    Use the Maximo Application Suite user interface to configure Maximo Manage, industry solutions, and add-ons to use the new upgraded database, and other configurations. Specify the location of the customization archive. Maximo Manage application. For more information, see Deploying Maximo IT with Maximo Manage.

  5. Activate Maximo Manage with IT

    Activate the Maximo Manage application. Activation updates the database and deploys workloads to the containers. For more information, see Activating Maximo Manage with IT.