Adding changes to a release

Use this task to request that one or more scheduled changes be added to a release. If an existing release is defined so that it can accommodate the change, you can specify this release. Otherwise, you can make the change available to any release.

About this task

An Add Change to Release request is typically generated when a change is too complex to be managed through change management alone. For example, a change might encompass numerous workstations that are to receive a major software update. Changes such as these are best accomplished through a planned release process.

If the change is being added to a specific release, the owner of that release is notified. If the change is made available for any release, all Release Owners are notified. Then, the request if evaluated by a Release Owner and either accepted or rejected. If the change is available for any release, and no current release satisfies the requirements of the change, a Release Owner can create a new release to handle the change.

To add changes to a release, perform the following steps:

Procedure

  1. If you have not already done so, perform these steps to create an Add Changes to Release request:
    1. Click Open menu > Change > Changes to go to the Changes application.
    2. Click Change to display a list of the changes that are defined in your environment.
    3. Select one or more changes that you want to add to a release.
  2. Perform one of the following actions to generate the request:
    • Select Release Requests > Add to a specific Release if you want to add the change or changes to a specific release. The Add Change to Release dialog box opens. Perform Step 3.
    • Select Release Requests > Make available for any Release if you want to make the change available for any release. The Make Available for Any Release dialog box opens. Perform Step 4.
  3. Perform the following steps if you are adding the changes to a specific release:
    1. In the Add Change to Release dialog, select the release that best fits the needs of your change or changes.
    2. Specify a due date, add any comments that are relevant, and click OK.
    3. Confirm your request by opening the Related Records tab. The request that you created is displayed in the Related Records table, with a relationship of FOLLOWUP. The release Owner can now accept or reject your request.
  4. Perform the following steps if you are making the changes available for any release:
    1. In the Make Available for Any Release dialog, specify a due date, add any relevant comments, and click OK.
    2. Confirm your request by opening the Related Records tab. The request that you created is displayed in the Related Records table, with a relationship of FOLLOWUP. The Release Owner can now accept or reject your request.