Creating custom fields in JIRA

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The custom fields are created in JIRA to store the unique keys of Maximo IT for mapping. For example, TICKETID is the unique key in Maximo IT, hence TICKETID is stored in the JIRA custom field (MAXIMO IT TICKETID).

About this task

The below steps are given to create a custom field for MAXIMO IT TICKETID, similarly, you can create a custom field for other fields of Maximo IT such as MAXIMO IT Ticket ID, MAXIMO IT Reported By, etc, as necessary. Follow the below steps on how to create the custom fields in JIRA.

Procedure

  1. Click JIRA ADMINISTRATION on the right-hand top corner, select Issues from the drop-down options.
  2. On Issue tab, select Custom fields on the left-hand side navigation panel.
  3. On the Custom fields page, click Add custom field on the right-hand side top corner.
  4. A pop-up Select a Field Type will be displayed, select Text Field (single line) custom field and click Next.
  5. On Configure 'Text Field (single line)' Field pop-up, fill in the Name and Description fields and click Create. For example, fill the fields as follows:
    • Name: MAXIMOITTICKETID
    • Description: MAXIMO IT Ticket ID
  6. On Associate field MAXIMOITTICKETID to screens page, follow below sub-steps:
    1. Note the custom field ID in the web URL. In our example use case:
      • Web URL: http://<YOUR_JIRA_SERVER_IP>/secure/admin/AssociateFieldToScreens!default.jspa?fieldId=customfield_10201&returnUrl=ViewCustomFields.jspa
      • The custom field ID in the above URL is customfield_10201.
    2. Check all the checkboxes for the screens that name start with your project Key and click Update. In our example use case, check the following screens checkboxes:
    • IJ: Scrum Bug Screen
    • IJ: Scrum Default Issue Screen

What to do next

Follow the above steps to create more custom fields as necessary, see following example:
    • Name: MAXIMOITTICKETUID
    • Description: MAXIMO IT Ticket UID
    • The custom field ID in the URL is customfield_10200.
    • Name: MAXIMOITCREATEDBY
    • Description: Maximo IT Ticket Create By
    • The custom field ID in the URL is customfield_10202.
Note: Make a note of the custom field ID of all the Maximo IT fields that are created above and must add the same custom field ID details in the scripts created in Creating automation script.