Status of configuration items

The status of a configuration item reflects the CI's stage in its lifecycle.

Each classification of CIs has a lifecycle assigned to it. The lifecycle defines a set of states and the transitions between them. You can use different lifecycles for different CI types, or use the same lifecycle for all types. Lifecycles are managed in the CI Lifecycles application.

In the Configuration Items application, you can use the Change Status action to change the status of configuration items. You can change a configuration item's status to any state in its lifecycle to which a transition is defined from its current state. The states to which a configuration item can be moved are shown in the New Status drop-down list. If a configuration item is in a protected state in its lifecycle, you must supply the name of an approved change in order to change its status.