Service Insights
Service view application records all the details regarding a service including insights as related to other applications in Maximo IT.
The Service Insights tab contains all the information related to a particular service. This
information helps the user to identify important updates or risks related with a service
and thus take action to keep things in place. The information displayed on this tab is as
follows:
- Service components
- Incidents
- Problems
- Changes
- Recent Updates
Note: The view shown in the above image is a basic one with demo data.
The view for a user can be different depending on their configuration and data.
When you click on a card, a pop-up window opens that displays more information related to the service and the card selected.