UpdateTool
During Optional content installation, service content data is optionally loaded into the system database tables. The data stored in the system tables for these services includes references to a specific organization, site, set and vendor. The updateTool can be used to modify the service content data to reference a different organization, site, set, and vendor.
The service content data includes:
- Offerings
- Catalogs
- Classifications
- Ticket templates
- Job plans
- User IDs
- Limit Tolerance
- Ticket Template
- Workorder Settings (WP Edit Status, Workorder Types)
updateTool also creates maxvars and autokeys if
they have not been created for the specified organization and site.