Service Desk content

Service Desk content includes pre-defined artifacts and sample data that can be optionally installed with the Service Desk component.

Security group application authorization
Best practices content for Service Desk
There are some best practices content for Service Desk. The best practices content provides additional content that you can use for ticket applications (Service Requests, Incidents, and Problems) included in the Service Desk module of Maximo IT.
Classification content for Service Desk
Maximo IT provides a set of classifications for Service Desk that are included in the optional content.
Demo data for Service Desk
This section lists and describes sample person groups, security groups, users, assets, organizations, and companies that are provided with the Service Desk module of Maximo IT.

Parent topic: Optional Content