Service Catalog content
Service catalog content is a data package that can be installed optionally with Maximo IT. It includes predefined sample organization information, users, reports, Key Performance Indicators (KPIs), offerings, catalogs, and services as well as update and migration tools.
Base content elements that are not specific to a particular service include security groups, users, persons, person groups, start centers, queries and Key Performance Indicators (KPIs). Service-specific content varies depending upon the particular service implementation.
- Offerings
- Catalogs
- Job plans
- Ticket Templates
- Response Plans
- Workflows (roles, actions, communication templates)
- Specific custom classes
- Integration modules
- Launch in Context entries
- Service offering presentation dialogs
To configure Service catalog content without installing the content package, see the Configuring Service Catalog without Optional Content document. You can find this guide on the IBM developerWorks site.