Change Management content

The built-in content for change management includes a number of artifacts that provide extensive product behavior. For example, built-in Change classifications cover a wide range of classification needs; built-in workflows enable you to automate commonly used operations; built-in job plans support a wide variety of Change implementations. The built-in content helps you ensure that you follow an ITIL-aligned Change process.

This built-in content is separate and distinct from the additional content that you can locate, download, and install using the ISM Content Installer application. The built-in content is carefully designed, tested, and supported, and it is recommended that you use this content to ensure that you adhere to best practices.This built-in content is separate and distinct from the additional content that you can locate, download, and install using the ISM Content Installer application. The built-in content is carefully designed, tested, and supported, and it is recommended that you use this content to ensure that you adhere to best practices.