In the Change Schedule application, you can view detected conflicts for all of the
Changes that are in scheduled in your environment. Conflict information is not detected for assets
or locations; conflict detection is available only for implementation tasks that have target
CIs.
About this task
To view implementation task conflicts in the Change Schedule application, perform the following
steps:
Procedure
- Click to open the Change Schedule application. The
application shows all of the scheduled Change and Release work orders in your environment, with
scheduled tasks displayed as vertical bars in their respective work order rows.
If an implementation task has a detected conflict of any of the three types (change window,
blackout period, or CI), it is highlighted in red. If any child task is red, all of its parents are
also highlighted as red, all the way up to the work order; the work order row in the
Work column is red to indicate a task conflict in that work order.
- To determine the type of conflict that exists for a task, click
Launch icon at the work order number and go to the parent Change work order
for the task. Open the Schedule tab, and investigate conflict types in the Schedule Conflicts
section. See
Viewing conflicts for a Change
for more information.