Planning for Changes
Before you start processing Changes in your data center, an administrator can perform a
number of operations that will help you manage the Changes more effectively. The administrator can
return to these operations after Changes are underway; at any time, for example, workflows, job
plans, response plans, and blackout periods can be deleted or modified. However, it is strongly
recommended that an administrator perform these steps to initially set up your environment for
efficiently managing Changes.
Managing workflows workflow is a predefined series of steps that result in the completion of a Change, a task, or a series of tasks. The Change Management component uses workflows in three ways: to direct the progression of an entire Change process, start to finish; to manage process requests; and to automate or assist the performance of a task.Managing job plans Managing response plans Managing blackout periods Managing change windows Managing impact analysis settings Managing escalations Managing display of the Specifications table Enabling or disabling the New Change dialog New Change action, a dialog can be displayed in which to enter basic information for the new record. After the information is submitted, the record is saved. You can modify a system property that determines whether the New Change dialog is displayed.