Example: Multisite configuration with separate maintenance and IT operations

The multisite capability allows you to create organizations with sites in different locations. These organizations can share an item set and a company set.

Your enterprise has production facilities in the United States (U.S.) and in the Republic of South Africa (R.S.A.). Both production facilities have separate maintenance and service desk operations, each with its own general ledger account. Both production facilities also have two locations that maintain separate work orders.

You want to maintain two item sets: one for maintenance operations and one for the service desk departments.

You also use different sets of vendors for maintenance and for service desk. You want to be able to create global contracts so that, for example, the South African and United States maintenance facilities can buy from the same vendors.

• Create four organizations:
  • U.S. Maintenance
  • U.S. Service Desk
  • R.S.A. Maintenance
  • R.S.A. Service Desk
• Create two sites in the U.S. Maintenance organization:
  • M-Baltimore
  • M-Boston
• Create two sites in the U.S. Service Desk organization:
  • IT-Baltimore
  • IT-Boston
• Create two sites in the R.S.A. Maintenance organization:
  • M-Capetown
  • M-Durban
• Create two sites in the R.S.A. Service Desk organization:
  • IT-Capetown
  • IT-Durban
• Create an item set for use by both maintenance organizations.
• Create an item set for use by both service desk organizations.
• Create a company set for use by both maintenance organizations.
• Create a company set for use by both service desk organizations.

Local vendors

If each organization uses separate vendor lists, then you can create separate company sets for each organization.