Defining Attributes

Non-classification attributes can be defined for an offering and are used throughout the fulfillment process. They are copied to the service request.

They can contain static information or allow dynamic input from a user ordering the service. See Offering dialogs topic for more information on presenting attributes to the end user.

New attributes can be created in one of two locations:
  • In the Offerings application. Choose the Add/Modify Properties action.
  • In the Classifications application. Choose the Add/Modify Properties > Attributes actions. Creating new attributes from the Classifications application is convenient for adding new attributes to a classification.

See the Classifications application help for additional information on creating an attribute.