Closing a process request

After a process request has been submitted, accepted, and processed, it must be closed.

Before you begin

You must have the appropriate permissions to close a request. You must also have the appropriate role membership for the process manager that is associated with the request.

About this task

To close a process request, complete the following steps:

Procedure

  1. Open the Process Requests application.
  2. 3. In the List tab, select the request you want to close.
  3. 4. In the Select Actions drop-down menu, select Close.

What to do next

Closing a request causes the process manager master close workflow to be run. If you receive any errors, make necessary corrections, and then close the request. After closing the request, its Process State will be changed to COMPLETE.