Deploying Maximo IT with Maximo Manage

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You can deploy Maximo Manage by selecting Maximo IT as the add-on during the deployment. Once deployed, Maximo IT will be accessible when you activate Manage.

Procedure

  1. From the Suite catalog, on the Applications tab, select Manage.
    Note: Maximo IT is only compatible with Manage and Service Provider.
  2. Click Go to workspace details page.
  3. Go to the Components section and select the Show all option to view the list of all add-ons and industry solutions.
  4. Click the plus icon for IT as an add-on.
  5. Click Continue.
  6. Configure the database connection information for Maximo Manage.
    1. In the "Integrations and dependencies" section, on the Database connection tile, select Configure
    2. On the Database connection page, click Configure.
    3. In the JDBC connection information section, specify the following fields:
      1. If you want to use an SSL-enabled connection, specify this field by using one of the following JDBC URL formats. Ensure that the Port that is used contains the SSL-enabled port of the database.
        TCPS is the protocol to use for Oracle SSL connections. For Oracle SSL database connections in Maximo Manage, you must specify SID=<TNS Service ID>. Fo example:
        jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS=(PROTOCOL=TCPS)(Host=mymaximodb.com)(Port=2484))(CONNECT_DATA=(SID=MAXDB)))
        For SQL Server SSL database connections in Maximo Manage, you must specify encrypt=true. Ensure that you use a semicolon to end the JDBC connection string. For example:
        jdbc:sqlserver://mymaximodb.com:1433;databaseName=MAXDB;encrypt=false;
        For Db2 SSL database connections in Maximo Manage, you must specify sslConnection=true. Ensure that you use a semicolon to end the JDBC connection string. For example:
        jdbc:db2://mymaximodb.com:50001/MAXDB:sslConnection=true;
        1. In the User name field, specify the database username.
        2. In the Password field, specify the database user password.
        3. Ensure that you select the SSL Enabled option.
      2. If you want to use non-SSL enabled connection, specify the Connection string field by using one of the following JDBC URL formats, depending on the database you are using.
        jdbc:oracle:thin:@mymaximodb.com:1521:MAXDB


        jdbc:sqlserver://mymaximodb.com:1433;databaseName=MAXDB;integratedSecurity=false;encrypt=false;


        jdbc:db2://mymaximodb.com:50001/MAXDB
        1. In the User name field, specify the database username.
        2. In the Password field, specify the database user password.
        3. Ensure that you do not select the SSL Enabled option.
    4. Click Save to save and close the database connection page.
    5. Click in the Database connection tile to verify your database connection. Expand the Status icon that is loading in the "Configuration-scope-Workspace-application" section to display some tiles. Click Select once the Status icon is ready to close the page.
  7. In the Components section, select IT as the add-on and the version that you are also activating with Maximo Manage.
    • If you select latest from the New version list for the selected industry solution or add-on, the version of the component that is supported by the current Maximo Manage application version is co-deployed with Maximo Manage base component.
    • If you select one component that is going to be deployed by selecting the latest option, you must select latest for any other component you co-deploy. If you select one component that is going to be deployed with an exact version number, you must select the exact version number for any other extra component that you co-deploy. You cannot mix exact version numbers and the latest version in the components you want to co-deploy.
    • You also can click in the New version column for a component and select Select version. In the Select unlisted version dialog, you can specify a valid version that is supported by the current application version that is deployed in the Version field and click Save.
    Note: If you are upgrading from IBM Control Desk Service Provider edition (SPI or SPM), then you must select Service provider from the list of components along with IT.
  8. Click Show advanced settings to view and specify the configuration settings, such as database, server bundle, language settings, and others.
    1. In the Database section, clear the System managed checkbox and manually configure the database.
      • Schema

        Enter the name of the schema that is configured in your database.

      • Encryption secret (optional)

        This value is optional if you are deploying Maximo Manage in your database for the first time, and your database is not encrypted. Enter your encryption keys for this parameter. For more encryption settings information, see Database encryption.

        In the Key/Value table, click Add property +. In the Key column, enter MXE_SECURITY_CRYPTOX_KEY and in the Value column, enter your encryption key value.

        In the Key/Value table, click Add property +. In the Key column, enter MXE_SECURITY_CRYPTO_KEY and in the Value column, enter your encryption key value.

      • Table space

        If the default value does not match your database configuration, enter the name of the table space that was configured in your database.

      • Index space

        If the default value does not match your database configuration, enter the name of the index table space that was configured in your database.

      • Install demo data

        If you are deploying a test or demonstration environment for Maximo IT with Manage, you can install sample data.

        The sample data in the demo database is useful for development or test environments.

        To set up a test or development environment with demo data, install an instance of Maximo Application Suite specifically for testing or development. Then, when you configure the database settings for your Maximo IT with Manage deployment, select the option to install demo data.

      • Db2 Vargraphic

        If you use Db2 and you plan to install a language other than English for your base language or as an extra language, select this option. If you intend to add more languages later, select this option during your initial deployment. This option does not affect the Maximo IT deployment if it is selected and you are using a database other than Db2.

  9. If you want to set Maximo Manage with a language different from English or include other languages in your Maximo Manage deployment, clear the System managed checkbox in the Languages section.Then, in the Base field, select your preferred language to be the base language and in the Additional field, order the list of other languages. For more information, see Language support.
  10. If you want to include specific customizations, such as Maximo IT optional content, through a customization archive, clear the System managed checkbox in the Customizations section. In the File address field, specify the location of the customization archive and if you must enter credentials to access the file, specify them in the Credentials (optional) field. For more information, see the related sections in Customizing the application.
    1. In the Customization section of the configuration window, specify the URL for the customization archive file.The following URL protocols are supported:
      • HTTP
      • HTTPS
      • FTP
      • FTPS
      To include more customization archive files, click Add customization archive.
  11. To connect to PVCs under the Persistent volume claims section, clear the System managed to Off, and click Add PVC. A table with the following columns is displayed.
    Option Description
    PVC name User-defined name of the persistent volume claim, maximum of 63 characters
    Volume name Leave blank as it is provisioned dynamically.
    Size Amount of storage that is required for this persistent claim, for example, 60G
    Mount path Mount path for the volume within the Maximo Manage pod.
    When you configure the PVCs in OpenShift Container Platform cluster on deployments, use the default storage class name StorageClasses ocs-storagecluster-cephfs to create a ReadWriteMany (rwx) PVC. The storage in the volume that you provisioned are available to all server bundles in the workspace. You can also configure a PVC for specific server bundles in a deployment. If you configure a PVC for a server bundle, the mount path that you specify for the server bundle PVC overrides the path that you specify for the deployment.
  12. If you want to use an earlier build for deployment, in the Build section, set System managed to Off.Then, in the Build tag field, specify the build tag. Build images are tagged with a timestamp, for example buildtag: 202011092887843.
  13. To connect to any external systems that Maximo Manage with IT is integrated with, import the certificate for the system.
  14. Optional: You might want to specify the time zone that your database server is configured to use. In the "Server time zone" section, clear the System Managed checkbox. In the Time Zone field, select the time zone of your database server.
Note: For information on configuration options, see Deploying Maximo Manage.