Lotus Notes ID - Change User Name or Certifier

Edit online

Submit this catalog request to change an email user name or certifier.

Email IDs have to be strictly managed by enterprises. Typically, these are handled by Administrators. It is, however, necessary to track them for management and audit purposes and control their issuance and modification through management approvals. Typically, these IDs require at least two levels of approval, the first is by a manager of the requestor and the second is by a manager of the environment. These folks are tasked with ensuring that the rules of the organization are adhered to. Corporate rules associated with access control apply. Once the Modify ID request is approved, it is sent to the administrator or other fulfillment specialist. This person modifies the ID and closes the request.

Authorization

The following tasks are performed as part of the authorization process:
  1. Approve/disapprove step (manager)
    Note: If the manager disapproves, the request is closed.
  2. Approve/disapprove step (environment manager)
  3. Close request

Fulfillment (ITIM not available)

The following tasks are performed as part of the fulfillment process:
  1. Modify account
  2. Close request

Resource assignment

The Notes ID is modified by the Lotus Notes Administrator or Fulfillment specialist.

Role assignment

Table 1. Role assignment for Lotus Notes ID Change User Name or Cer
Role Role assignment for Lotus Notes ID Change
Requestor This would be an employee or employee manager requesting Modification of an ID that the individual is responsible for.
Requester Manager/Approver Reviews and approves or denies the request for a Modification Lotus Notes ID.
Fulfillment Specialist Modifies the Notes ID. Closes request upon completion.