External mail server configuration

You can associate an external mail server with a Maximo® Real Estate and Facilities calendar so that users can make and manage reservations from a calendar that is not in Maximo Real Estate and Facilities.

In the External Mail Server Details section on the Calendar Details tab of a space record, you can define the external mail server login for a user. Then, in Tools > System Setup > General > External Mail Server, you can specify the details of the external mail server.

For example, you can use a Microsoft Exchange server to reserve a space in Maximo Real Estate and Facilities, which coordinates the calendar events for the space with a Microsoft Outlook calendar.

When a Microsoft Outlook user makes a reservation for a space, then the reservation is displayed and managed in Maximo Real Estate and Facilities. If a Microsoft Exchange server is set up for a user's Microsoft Outlook calendar and in Maximo Real Estate and Facilities, then Microsoft Outlook users do not need to have a Maximo Real Estate and Facilities account. The Microsoft Outlook calendar user does not need to have a Maximo Real Estate and Facilities account to see a Microsoft Outlook calendar reservation that is created by a Maximo Real Estate and Facilities user. The Microsoft Exchange server manages the reservations for both applications.