Troubleshooting

Find help to troubleshoot common issues. To get help and support for your IBM® Maximo® Real Estate and Facilities product, see the IBM® Support Guide on IBM.com.

Self-help

Before you report your problem to IBM Support, search the IBM Support Community knowledge bases and forums for answers to your question or issue.

Product, application, and tools version

In communications with your local Maximo Real Estate and Facilities administrator or with IBM Support, you might need to provide information about the product, application, or tool version.

Complete information about your Maximo Real Estate and Facilities setup is available from the Maximo Real Estate and Facilities user interface in the Help > About menu. From there, you can see the version number of each component.