Troubleshooting analytic rules

If an analytic event is not generated when an asset analytic process is run, you can check the error logs for the asset analytic process or the asset analytic event. You can also check for common issues with the configuration, workflows, or database.

About this task

You can find error logs in the Error Log section of an Asset Analytic Process record or an Asset Analytic Event record. An error log is created when an asset analytic process does not create an asset analytic event or when an asset analytic event does not create an asset event request.