End-user roles

Travels for work and books workstations and meeting rooms in her local office, as well as occasionally in other cities to which she travels.

For more information, seeRequest central reserve user .

Books meetings on behalf of an executive, manages an executive calendar as an Outlook delegate. Books catering and other related services that are needed for meetings.

For more information, see .Request central reserve user.

Takes help-desk calls from company employees, records the call details in Maximo® Real Estate and Facilities, and attempts to resolve issues during the call so that service requests can be avoided.

For more information, seeContact center agent .

Responsible for a set of reservable rooms. In some organizations, this responsibility falls to a space planner, but many organizations have the dedicated function of a reservation coordinator.

For more information, seeReservation coordinator .

Needs to designate which spaces are going to be "Reservable" and flag them to have mailboxes configured in Exchange. This work may be done in collaboration with a reservation coordinator.

For more information, see Space manager and space planner.