Business unit manager

Business unit managers represent the company organizations and are typically the customers of the workplace management team. This role is a point of contact for the organization or business unit for strategic facility planning, workplace reservation management, move management, and space management processes.

A Business Unit Manager role typically performs the following tasks:

  • Coordinates the space and equipment needs for the organization
  • Responds to space forecast requests
  • Approves and coordinates space use and space allocations for the organization
  • Coordinates moves for the organization
  • Establishes services and service level agreements (SLA) with the workplace service providers
  • Coordinates self-service training for the organization
  • Approves some self-service request types, such as move and product requests
  • Monitors occupant satisfaction
  • Monitors performance against the SLA agreements
  • Can make on-behalf-of reservations for meeting spaces and workspaces

The portal for this role is based on the following details that are selected in this role’s people record:

  • Home page: Home - Business Unit Manager.
  • Group details: TRIRIGA Business Unit Manager.