Contact Center Communication report

Data that is related to the Contact Center Communication metric, including module, business object, and display details.

Field name Field value
Title Contact Center Communication
ID 2010-01-R
Order by Building Name, Building System, Building System Item
Display Columns
  • Building Name
  • Building System
  • Building System Item
  • Property Name
  • Request Class
  • Agent Name
Module triMetricFact
Business Object triContactCenterFact
Metric Queries triContactCenterFact - Related Report - Contact Center Communication