Agent administration

Agents perform background processes, such as cleaning up data, running workflows, and calculating formulas. You can manage and configure your agents in the Agents tab of the Administrator Console.

Multiple instances of the Workflow Agent and the Data Import Agent can run on the Maximo® Real Estate and Facilities database. All other agents are single-instance agents, and problems can occur if more than one instance of a single-instance agent runs simultaneously.

Do not perform data loading or data integrations when the Platform Maintenance Scheduler (Cleanup Agent) is running. The Platform Maintenance Scheduler can throw deadlocks if hierarchy data is being imported while it is running.

The Agents tab lists all agents that are currently running. If an agent is running when a pod stops, the agent starts automatically when the pod restarts.