Patch helper workflows

Apply patch helper workflows after installation or upgrade to correct record data, bring new data records, and recalculate records. Run patch helpers sequentially for each application version, waiting for completion before starting the next.

Patch helper workflows correct the record data in your IBM® Maximo® Real Estate and Facilities application. A patch helper workflow can revise and update, bring new data records for a release, and recalculate records. The patch helper makes necessary changes to your Maximo Real Estate and Facilities database. You apply the patch helper workflows for a release after you install or upgrade to that release. Wait for one patch helper workflow to complete before you begin the next. Some patch helper workflows can take a long time to complete.

For information about the patch helper workflows that are in each IBM TRIRIGA® release, see the release notes at Release Notes for IBM TRIRIGA Products.

Importing patch helper records

Run the patch helpers for each application version between your current application version and the application version you upgrade to.

Use the following steps to import the patch helper files for each version, in version number sequence. The patch helper records update the Application Version record and trigger workflows that update and create other essential information within the database. Wait for one patch helper to complete before you begin the next. Some patch helpers can take a long time to complete. After a patch helper completes, either clear all application server caches or restart the application server.

  1. From the destination system, select Tools > Administration > Data Integrator.
  2. Select the following values in the Upload File section:
    • Module: triHelper
    • Business Object: triPatchHelper
    • Form: triPatchHelper
    • Import Type: Add
    • Action: triCalculate
  3. Browse to identify the package to be imported, for example:
    CNF8HML
    IBM TRIRIGA Application Upgrade <version> Multiplatform Multilingual
    M0RZBML
    IBM Maximo Real Estate and Facilities Application Upgrade <version> Multiplatform Multilingual
  4. Click Upload File and click OK. You receive a notification in your Reminders portal section when the import process completes.