Service Technician role
Service Technicians are typically responsible for completing tasks in the field. Service Technicians work closely with the Service Manager.
The Service Technician role includes the following tasks:
- Receiving five to 10 tasks per day in Maximo® Real Estate and Facilities.
- Completing tasks in the field.
- Planning daily tasks or work tasks, which are determined by the Service Manager.
- Updating the system to record time and materials.
The following table describes the portal for the Service Technician role.
| Portal details | Description |
|---|---|
| Home Portal Name | Home – Service Technician Portal |
| Group Details | Tririga Service Technician |
| License Details |
|
| Performance Metrics |
|